What's changing
The National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026 amends the claiming rules (section 45A of the NDIS Act). The period for making a claim is cut from two years to 90 days from the provision of the support. The NDIA keeps a discretion to accept late claims in exceptional circumstances, but you shouldn't plan around it.
| Before | From 1 December 2026 | |
|---|---|---|
| Time to claim | Up to 2 years | 90 days from the support date |
| Late claims | Rarely an issue | Paid only in exceptional circumstances |
The exact treatment of supports delivered before 1 December 2026 should be checked against the NDIA's latest guidance. Industry summaries differ on the transition. The safest approach is to claim everything well within 90 days from now on.
Who it affects
- Registered providers claiming NDIA-managed supports through the provider portal.
- Plan managers paying invoices from plan-managed funding. A late invoice from you leaves them less time to claim.
- Self-managed participants claiming their own payments.
In other words, every clinic is affected, registered or not, because your invoices start the clock running out for whoever claims next.
Checklist for clinics
- Invoice within 14 days of each session. Better still, invoice the same week.
- Include everything needed to claim first time: participant name and NDIS number, date, support item, duration and price.
- Check rejected or short-paid claims every week and fix them quickly, because the 90 days keep running.
- Check participants' plan dates. A new plan can change budgets and item availability.
- Keep session notes and attendance records. Claims lodged late or queried may need evidence.
How Active Help handles it for partner clinics
For clinics working with us, we claim NDIA-managed supports promptly after receiving your invoice, track every claim to payment, and follow up anything rejected straight away. Our clinic agreement asks for invoices within 14 days, which leaves plenty of room inside the 90-day window.
Never lose an NDIA-managed claim to a deadline
Active Help is a registered NDIS provider. We claim promptly, track every payment, and pay partner clinics in twice-weekly pay runs.
Join as a clinic →Frequently asked questions
When does the NDIS 90-day claiming rule start?
1 December 2026. From then, NDIS payment requests must generally be lodged within 90 days of the date the support was delivered.
What happens if a claim is lodged after 90 days?
It may not be paid. The NDIA can accept late claims only where exceptional circumstances apply, so clinics should not rely on that.
Does the 90-day rule apply to plan-managed participants?
Yes. Plan managers must also claim within the time limit, so late invoices from providers reduce the time they have.
Sources: National Disability Insurance Scheme Amendment (Securing the NDIS for Future Generations) Act 2026; industry summaries including Kismet. Check the NDIA's current guidance for transition details. General information only, not legal advice.